Calendar FAQs
Calendar FAQ (2027 Edition)
1. Ordering
Where can I buy the calendar?
We sell directly on our website, studioseck.com, and through two trusted stockists: The Missing Piece and CRU Media Ministry. We can't guarantee authenticity, pricing, or replacement support for calendars purchased through any other source.
Want to combine an order with a friend, cell group, or church to enjoy bulk pricing? That's more than welcome! Simply have one person place a single order for the full quantity through our website or one of the stockists above, this is the best way to enjoy bulk savings together.
How do I pay via PayNow? If you're based in Singapore, I'd love to encourage you to pay via PayNow at checkout (image reference here). This helps me save on transaction fees compared to card payments, and every dollar saved goes back into creating more artwork and resources for you.
What's included in a Bundle or Gift Set? Each bundle pairs the calendar with a selection of companions, a prayer journal, notepad, sticker set, or postcards, depending on the set. Each bundle's product page lists full details of what's included.
Can I choose which sticker set is included in my bundle? Yes, bundles with a sticker set let you choose between Beatitudes or Fruit of the Spirit at checkout. Postcards included in bundles are a curated random selection and cannot be individually chosen.
Where is my order confirmation or order number? You should receive an email with your 4-digit order number right after purchase. Check your Promotions or Spam folder if you don't see it.
Can I add to my order and still get a discount? If your order hasn't been packed, we'll try to help. Once we've arranged packaging or delivery, you'll need to place a new order.
Why doesn't my discount code work? Calendars already have tiered bulk pricing built in and aren't eligible for additional discount codes.
Will you reprint if it's sold out? No, reprinting takes 4-6 weeks, and calendars need to be printed and shipped within our planned timeline (first two weeks of November).
Do I get a better rate if I buy more copies? Yes! Bulk discounts are automatically applied by tiers.
Can I mix English and Chinese versions to enjoy bulk discounts? Yes, the discount applies to your total order (e.g. 8 English + 2 Chinese = 10 copies at bulk rate).
Can I get a lower price apart from bulk discounts? Sorry, no. Our tiered pricing already reflects the best rate we can offer.
2. Gifting
How do I send it as a gift? Add "Make it a Gift" to your cart.
Can you include a message for my recipient? Yes, with the "Make it a Gift" service. We can't accept messages at checkout without this add-on.
Can I send to multiple friends? Yes, contact us with recipient names, addresses, copies, and notes.
I don't have all the recipient details yet, can I send later? You have 24 hours after placing your order to submit details with your order number.
If I want to mail it myself, where do I get envelopes? Padded envelopes (just under A4) are available on Lazada, Shopee, or SingPost.
What's the weight and postage cost? Each calendar weighs approximately 400g with packaging. For 1-2 copies, SingPost's Tracked Letterbox service is a good option. For larger quantities, we'd recommend weighing your parcel at the post office or checking with a courier for an accurate quote.
3. International Orders
Do you ship internationally? We currently ship to Malaysia, simply select it at checkout. For all other countries, contact us or email emily@studioseck.com with a list of what you'd like to order and your address, and we'll calculate the shipping cost and send you the total. You can screenshot your cart and send it to us if that's easier.
Do I need to pay additional taxes? Import duties and taxes may apply, and unfortunately we can't control these charges. Please check with your local postal service if you have questions.
Is shipping to the United States different? Yes, recent changes to US customs rules mean duties now apply to all shipments regardless of value. We'll work through the details with you when you reach out.
4. Chinese Calendar
What kind of Chinese is used? Simplified Chinese inside, with artwork calligraphy in Traditional Chinese.
Does it include Lunar dates? Yes.
5. Others
Why does the English calendar have stickers but not the Chinese one? Just to clarify, this refers to small stickers included with the calendar itself for possible changes in public holidays, not our separate Sticker Sets (like Beatitudes or Fruit of the Spirit) available individually or in bundles. The English calendar includes holiday-update stickers, while the Chinese version, often gifted to seniors, has holidays printed directly instead.
Do you have other formats (planner, diary, digital)? Not yet, but we welcome suggestions.
What can I do after the year is over? Many frame the artwork or leave the calendar open to a favourite piece. God's Word is timeless.
What if there's a defect in my copy? Send us a photo or video by December 2027, and we'll replace it if spares are available.
My package shows delivered, but I didn't receive it. What now? Check with household members first, then contact us. Sometimes the delivery person leaves it in the electrical box or riser if no one is at home.