Shipping & Returns

COVID-19 UPDATE:
In view of the evolving COVID-19 situation, you may experience delays in your order. With each order placed, I will be checking with our local post office and couriers on the situation. If the circumstances are such that would not give me the peace of mind that the package cannot be delivered safely by the postal service, I will contact you. Thank you for your understanding and stay safe! 


Singapore
Free delivery for all orders in Singapore
 
It will be approximately 2 to 5 working days for deliveries within Singapore. 

If you prefer to arrange your own pick up for your order (within Singapore only), please contact us and we will see how best we can accommodate you.

International
We are keen to explore international deliveries and are currently working out the best way to do so. If you are based outside Singapore and would like to purchase our products, kindly contact us directly with a list of the products you would like to purchase (just a suggestion : screenshot the cart you could not check out!) and we would find the best shipping rates available for you. 

It will be approximately 14 to 21 working days for international deliveries. However, do expect some delays given the current situation. 

Shipping rates listed are exclusive of import duties & custom taxes and are to be borne by the buyer

Returned mail
Chances are that if your order package is returned to us it is likely due to an incomplete or incorrect address. If that happens, we will require you to top up the additional amount to cover the postage and labour to mail it back to you.

Refunds
At this moment we do not offer refunds so do think carefully to avoid any disappointment! 

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, do contact us and we will see how best we can help you.